Terms and Conditions

Terms and Conditions

These Terms and Conditions govern the use of services provided by Scotland Serenity Tours. By booking a tour with us, you agree to the terms outlined below.

1. Booking and Payment

All tour bookings are subject to availability. A booking is only confirmed upon receipt of full payment. Prices are listed in USD and are subject to change without prior notice. Payment can be made through our website or by contacting our support team.

2. Cancellation and Refund Policy

If you need to cancel your tour, please notify us at least 7 days before the scheduled date to receive a full refund. Cancellations made within 7 days of the tour date may incur a cancellation fee. In the unlikely event that we need to cancel a tour, you will receive a full refund or the option to reschedule.

3. Liability

While we take every precaution to ensure a safe and enjoyable experience, Scotland Serenity Tours is not liable for any injuries, accidents, or loss of personal belongings during the tour. It is advised that participants have their own travel insurance.

4. Tour Changes

We reserve the right to modify or cancel tours due to weather conditions, safety concerns, or other unforeseen circumstances. We will provide as much notice as possible in such cases and offer alternative arrangements or a refund.

5. Code of Conduct

We ask all participants to respect the environment, local communities, and other travelers. Any disruptive behavior may result in removal from the tour without refund.

6. Contact Us

If you have any questions or concerns about these terms, please reach out to us at [email protected] or call +44 0117 403 2979.